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ITIL v3 Foundation with iPod touch ITIL v3 Foundation ITIL v3 Bridge Languages ISO/IEC 20000
ITIL v3 Bridge+ (incl. full online course, exam preparation guide and online exam)
13 Professional Development Unit (PDU) credits
Duration: 13.5 Hour(s) Price: USD 229
Course Availability: 90 Days
 
Introduction
ITIL ® v3 Foundation Bridging Course (e-learning, 13 Hours) + ITIL ® v3 Foundation Bridge Online Exam (30 minutes)
Description
Bridge+ courses features
  1. Exam Preparation Guide
  2. Quick Reference Card
  3. Digital ITIL First Aid Kit
  4. Bridge Exam

This 13 hour e-learning course is specially designed for learners who are already certified at the Foundation level in previous versions of ITIL. The v3 Foundation Bridge Course trains previously certified Foundation learners on the new contents of the ITIL v3 Foundation syllabus.


The course introduces learners to the concept of the service lifecycle approach to IT Service Management according to ITIL v3. This Bridging Course is designed as an update for candidates who hold Foundation certificates from earlier versions of ITIL to a level of knowledge and understanding in line with the ITIL v3 Foundation Certificate in IT Service Management.


This course prepares the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses or as part of an overall bridging program to the v3 ITIL Expert certification.


The ITIL Version 3 best practice is composed of five core disciplines:

  • • Service Strategy
  • • Service Design
  • • Service Transition
  • • Service Operations
  • • Continual Service Improvement

These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.
Objectives
At the end of this course, you will be able to identify:

• The new content of ITIL V3
• The major differences from previous ITIL versions
• Prepare for writing the V3 Foundation Bridge exam

Content

• ITpreneurs ITIL v3 Bridge e-Learning Course
• ITIL Summary Notes
• Exam Facts
• Exam Question Structure
• Successful Exam Strategies
• Mock Exam
• ITIL v3 Bridging Exam

Exam Organization

• For any exam related queries kindly contact exams@itpreneurs.com. Also visit our exam FAQ section to have more information
• No pre-requisites although a familiarity with IT Service Delivery will be beneficial
• You are responsible for assigning your own proctor for your online exam session. A proctor can be a colleague providing you do not report directly to each other in the workplace. It can also be a friend although we ask that you are not related to one another.
Pre-Requisites

• ITIL Foundation Certificate from previous versions.
• The exam will test both the new v3 knowledge as well as the v2 content that has not changed.
• The student should set time to review their v2 material as a refresh prior to the course, as the v2 content that has not changed will not be covered in this 1-day course.
• Available to order upon initial receipt of v1 or v2 Foundation Certificate for student or only available to take AFTER completion of the E-learning Foundation Bridge course.
Audience
The target group of the ITIL V3 Foundation Bridge course is existing holders of ITIL Foundation Certificate from earlier ITIL versions who want knowledge and understanding of the new content of ITIL version 3.

Exam candidates who have completed their ITIL® V3 Foundation Bridge exam can continue into EXIN’s broad IT Service Management certification program.
Lessons
  ITIL ® v3 Foundation Bridging Course
     ITIL ® v3 Foundation Bridging Course Introduction
     Service Management as a Practice
     The Service Lifecycle
     Service Strategy
     Service Design
     Service Transition
     Service Operation
     Continual Service Improvement
     ITIL ® v3 Foundation Bridging Exam Preparation Guide including ITIL v3 Foundation Practice Exam
  ITIL® v3 Foundation Bridge Exam
     Only available to order upon initial receipt of v1 or v2 Foundation Certificate for student and only available to take      AFTER completion of the E-learning Foundation Bridge course (modules 1-8)
System Requirements
Pentium IV, Internet Explorer 7.x, Cookies enabled, Macromedia Flash Player 8.0 above, speakers or a headset, minimum 1024X768 pixel resolution. Broadband Internet connection internet connection.
 
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