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ITIL v3 Foundation with iPod touch ITIL v3 Foundation ITIL v3 Bridge Languages ISO/IEC 20000
IT Performance Management First Aid Kit
Duration: 0 Hour(s) Old Price: USD 40    Offer Price: USD 25
Course Availability: 365 Days
Description

The IT Performance Management First Aid Kit is an essential guide for professionals and organizations that require reliable and quality information about the performance of their IT organization. This guide provides information and useful tips that are relevant to each stage in an IT Performance Management lifecycle. No matter where you are in the lifecycle, or how mature the IT organization is, this First Aid Kit has the answers.

You can view the First Aid Kit online, but have the ability also to download a copy to run offline from your PC
Objectives
The IT Performance Management First Aid Kit provides guidance, tips, KPIs, and examples that help you:

-Define what is important to you and what you should measure
-Measure your IT performance through best practice KPIs and performance data.
-Manage the ongoing process and present decision making information to relevant stakeholders in your organization
-Initiate improvement activities based on historic data and scenario planning
Audience
IT performance management specialists, IT managers, IT line managers, IT process managers, service reporting managers, CIO office, program managers, IT financial managers, Process Consultants.
Lessons
  IT Performance Management First Aid Kit
     Metricus FAK
 
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